✉️
General support
App problems, account questions, billing, or anything that is not working the way you expect.
💬 We reply to everything
Talk to the person
who built the app.
Zone Tick is made by one person in Melbourne. There is no ticket queue and no outsourced call centre — your email goes straight to the founder. Expect a reply within 1–2 business days.
👋 Real human replies
🇦🇺 Melbourne, Australia
⏱️ 1–2 business days
Where to write
Pick whichever fits — they all reach the same inbox, it just helps us prioritise.
🔒
Privacy & your data
Access, correction or deletion requests, and any question about how your data is handled.
🗑️
Delete your account
Self-service, no email needed. 30-day restore window, then permanent erasure.
🐞
Report a bug
Tell us your phone model and OS version — it roughly halves the time to a fix.
💡
Feature ideas
Genuinely read, and several shipped features started as a user email.
💼
Business & press
Partnerships, media questions, or anything commercial.
Company details
- 🏛️ Legal entityZone Tick Pty Ltd
- 📍 Based inVictoria, Australia
- 🌐 Websitezonetick.com
- 👤 FounderAkshay Kumar
Faster than emailing
A lot of questions are already answered here.
❓ Frequently asked questions
Microphone, location privacy, battery, cancelling, and more.
📖 Setup guides
Building an SOS plan, permissions, crash detection, kids check-ins.
🔒 Privacy policy
Every data type, every provider, retention periods and your rights.
🧰 All features
All 34 features, grouped and marked Free or Premium.
⚠️ This inbox is not monitored for emergencies. If you or someone else is in danger, call your local emergency number — 000 in Australia — rather than emailing us.